We stand behind our work and take accuracy seriously. Our systems and their outputs are reviewed and improved continuously, and every debate’s speaker attributions are checked after it ends. Even so, an automated analysis can get something wrong: a claim can be extracted imperfectly, a speaker can be misidentified during a live debate, or new evidence can change a verdict. When that happens, this page explains how anyone can tell us, how a person reviews it, and how a correction is shown.
This policy describes how we work. It is not part of our Terms of Service, and we may improve it at any time; the version and date above show when it last changed.
Anyone: readers, news outlets, candidates, and others whose statements appear on Verum Signal, including on debate pages.
Outlet scores are calculated from claim verdicts, so they change only when a claim's outcome changes.
Use "Dispute this claim" on any claim page, the dispute form, or email disputes@verumsignal.com. Include a link to the claim and the evidence you're relying on.
A person reviews each dispute against the published methodology. We aim to respond within 10 business days. A dispute is either upheld, declined with the reason, or answered with a request for more information.
The claim is re-checked under the methodology, or corrected. Its page shows a correction note saying what changed and when, and the change is recorded in the claim's history. Outlet scores update automatically from the corrected verdict.
Corrections are public on the claim's page. Dispute submissions and your contact details are not published.
A reviewed dispute and its correspondence are deleted after two years. A dispute that has not yet been reviewed is kept until it is.